Welcome to Finesse Cleaning Services (“we,” “us,” or “our”). By accessing or using our website https://finessecleaningservices.com.au/ and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.

1. Services Provided

Finesse Cleaning Services offers residential and commercial cleaning services. Our services are described in detail on our website, and we may update or modify the services offered from time to time.

2. Booking and Payment

• Booking: To request our services, you may need to provide details about the service required, including the type of cleaning, location, and preferred schedule. All bookings are subject to availability.
• Payment: Payment for services is due upon completion of the service, unless otherwise agreed upon. We accept various payment methods, including credit cards and electronic payments. Prices are subject to change, and any applicable taxes or fees will be added.

3. Cancellations and Rescheduling

• Cancellations: You may cancel or reschedule your booking by providing at least 24 hours before notice. Cancellations made with less notice may incur a cancellation fee.
• Rescheduling: If you need to reschedule, please contact us as soon as possible. We will do our best to accommodate your new preferred time.

4. Customer Responsibilities

• Access: You must ensure that our staff have access to the areas to be cleaned. Please remove any valuables or fragile items from the cleaning area.
• Health and Safety: Inform us of any special instructions or safety concerns related to the cleaning service. This includes the presence of pets or any hazardous materials.

5. Our Responsibilities

• Service Quality: We will perform the services with reasonable care and skill. If you are not satisfied with the service provided, please contact us within [insert period, e.g., 24 hours] so we can address your concerns.
• Staff Conduct: Our staff are trained to provide professional and courteous service. Any feedback or concerns about staff behavior should be reported to us promptly.

6. Limitation of Liability

To the maximum extent permitted by law, Finesse Cleaning Services shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to the use of our services. Our liability for any claim related to our services shall be limited to the amount paid by you for the specific service giving rise to the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless Finesse Cleaning Services and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of or related to your use of our services or violation of these Terms.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Finesse Cleaning Services or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [insert jurisdiction, e.g., your state or country]. Any disputes arising from or related to these Terms shall be resolved in the courts located in [insert jurisdiction].

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Finesse Cleaning Services
https://finessecleaningservices.com.au/
Email: Info@finessetouch.au